I've flown your airline 2 situations in the last twelve months and experienced one male that works for me to fly previous week on the non cease flight you men can’t even receive a non prevent flight by the due date.
following arrival at airport I was knowledgeable the flights had been overbooked And that i could reach Dallas the next early morning although not to Las Vegas.
calling a true human being at AA purchaser service is beside unattainable. The Web-site list a cell phone number, which is for cargo and that only references a Internet site that's no help in the least.
My wife and I need to praise our flight attendant whose name was Rhonda. It's been many years because we are actually treated so royally by a flight attendant. These days, most flight attendants “do their work’, but Placing forth no excess energy. Rhonda radiated together with her love for her work and her delight in American Airlines. I presume she is one of your senior flight attendants, Incidentally she offered herself. We want for you to Call Rhonda and praise her for remaining these types of an pretty outstanding employee and Remarkable flight attendant.
I flew from Orlando to Dallas to Las Vegas yesterday and when I got home and unpacked, I noticed among my things was lacking from amongst my checked baggage.It had been a shaving package that was in a very zippered pocket on the outside of a bag. I called consumer service in Las Vegas and was explained to there is nothing they might do.
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of problems to seek out me Yet another flight and also to reroute my luggage. Gary was pleasant and helpful and tranquil, and I actually appreciated how difficult he worked to help me.
Hardly ever I repeat never ever will I select American Airlines. All over again.Thoroughly unprofessional workforce within the ticket agent to flight attendants. All of the jokes I've heard over it being a †cattle hauler †airline is however true in my the latest knowledge.pretty unhappy.
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To start with, huge many thanks and shout out to the Cust Svc rep Laura. She may be very friendly and was in a position to deal with my problem swiftly. You ought to experience really privileged to have her as an worker.
A company affiliate And that i traveled again from Punta Cana, DR on flight 1629 from a business journey very last Friday (2/5/16) and after that on to Dallas by means of flight 207. Once arriving back into Dallas and retrieving our baggage, we found a powerful odor about the suitcases after which you can over the contents inside, the offensive “musty†scent permeated every little thing and on some objects it’s Uncertain which the odor may be eliminated.
My son had the worst experience in your airline. I can't inform you the influence it experienced….He was due to fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday night ten several hours in advance of his flight. He was then on hold for an exceptionally while though they had been wanting to reroute see this page him. He experienced an audition While using the Pittsburgh Symphony on the Monday early morning the next day. Then the routed him on Yet another flight with incredibly minimum the perfect time to transfer. 30 minutes. He bought on the airport, that flight was delayed and he would miss the transfer. They discovered A different flight but only one seat, which he could not do due to the fact that he needed to purchase his cello. Time just after time he was on keep as well as agents weren't rather helpful. Eventually he wound up obtaining to simply accept the sole probability which was a flight to Charlotte followed by a keep overnight and after that on to Pittsburgh ideally an hour before audition. They claimed they might not give him a hotel voucher over the phone or within the ticketing spot, but there could be a great deal of people handing them out in Charlotte.
On account of a spouse and children hardship, we have been unable to make our journey as Beforehand prepared and had to cancel our reservations. We spoke to the consultant at American Airlines and described the specific situation to her, and he or she advised that we contact you.
My spouse And that i recently took a trip for the Virgin Islands and returned on 3/eleven/13. Our Flight residence on American Eagle flight 4891 was delayed for acquire-off from St Thomas to San Juan. We ended up designed to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in The big apple after a two hour layover. We were being reassured in St. Thomas that we'd make our link and the airplane would watch for the connecting travellers. After we arrived in San Juan we found our flight had presently taken off. In wanting to solve this we have been scolded for visiting the Completely wrong counter (We ended up despatched by an American Eagle personnel into the American ticket counter). Incredibly even though, Though we had dedicated that “faux pas,†he was ready to print a Jet Blue ticket from his American terminal! Fortunately we have been last but not least on our way to our location – JFK in The big apple. Once we asked about our baggage the American agent in San Juan wasn’t guaranteed what to tell us. He said that they had almost certainly skipped the flight to JFK at the same time but to examine once we arrived there. As we envisioned, our bags did not observe us to New York so we submitted a assert and were sent on our way back to Lisbon, CT three hours faraway from Ny. The next morning, on 3/11/thirteen, we identified as American Airways about our baggage and that’s in which the runaround started. We had been at first told that our luggage SHOULD have built it to JFK that morning but they may not notify.
Certainly the worst traveling encounter I have ever had over a domestic flight! Late stry for no clear reason and took 40 mins to receive to terminal. Then Yet another 40 to obtain luggage. Horrible.